Terms and Conditions

Bookings
A provisional booking made via telephone, in person, post or e-mail will remain firm for a period of seven days until which time a £100 deposit must be paid. The deposit is non-refundable in the event of cancellation, unless terminated by the caravan owner.

Payment
Outstanding balance payment must be received no later than 28 days prior to the commencement of the holiday. Should a cancellation be made prior to payment of the full balance, only the deposit sum of £100 will be forfeited. If a cancellation is made after the full balance has been paid, 50% of the total hire charge will be payable. If less than 7 days notice of cancellation is received, then the total hire charge will be payable. This remains entirely at the discretion of the caravan owner.

A £100 security deposit will be added to the balance payment and will be returned within 14 days following your departure should the caravan be deemed clean and tidy to an acceptable level and free of damage. You must notify the caravan owner immediately of any damage caused during your stay.

Caravan Use
At no time must the Caravans occupancy exceed the specified berth.

The hirer of the caravan must be 25 or older, however this remains at the discretion of the owner and, dependent on circumstances, the hirer maybe of a younger age, but no younger than 18 years. The hirer must remain present during the occupancy of the caravan.

The caravan is only available for rent by families and responsible couples. The park will not allow all male or all female parties.

For hygiene reasons, NO PETS allowed.

Strictly NO SMOKING inside caravan. However smoking is permitted on the outside decking area. Please discard carefully.

The maximum hire period allowed is 28 days.

The area surrounding the hire caravan must be kept clean and tidy at all times.

Tents can only be erected on designated tenting fields. They are not allowed between caravans.

Park speed limits must not be exceeded.

All persons using the entertainment complex must purchase passes from the reception. There is no entry to the complex without these passes.

Please keep noise to a minimum and show consideration to other caravan owners and occupants at all times.

A form of authorisation issued by the caravan owner must be provided for the collection of keys.

No motorcycles are allowed on the park without the express written permission of the park manager.

Please remove all dirty footwear on entering the caravan.

The use of barbecues is permitted, however, please keep it well away from the van & decking area and place on grassy area. A barbecue is not provided.

All electrical and domestic goods, including boiler, must be switched off upon leaving the van.

In regards to the Caravan Park
Caravan Park rules apply.

Please do not park cars on grassy areas. Please use tarmac driveway at all times. Use designated overflow car parks provided by the park if necessary. Please approach driveway with caution as it may have a steep incline.

Insurance
We cannot be held responsible for any loss or damage to personal property including motor vehicles whether malicious or accidental during your stay.

Personal travel insurance is not included in the cost of your holiday and, if required, remains the responsibility of the occupants.